Defamation?

Someone Has Posted Lies About You or Your Business Online:

When Does It Become Defamation and What Can You Do…

In today’s digital world, reputations can be damaged in seconds, causing significant loss. Whether a negative Google review, a LinkedIn post, a Facebook comment or an email circulated to clients/customers can quickly reach a wide audience and remain accessible long after it was first published.

Whilst the law protects freedom of expression, it also provides remedies where false statements cause serious damage to the reputation of an individual or a business. Defamation is the legal term used when a false statement damages the reputation of an individual or business. It is important to understand that defamation is the umbrella term.

Defamation, Libel and Slander: What’s the Difference?

  Defamation  Umbrella term for statements that damage a person or company’s reputation
  Libel  Defamation in a permanent form (a publication).  A Google review, LinkedIn post, newspaper article, TV or radio broadcast.  
  Slander  Defamation in spoken form.A false allegation made during a meeting, networking event, or telephone call.  

Today, most defamation claims concern libel, simply because so much communication takes place online. A social media post or online review can remain visible indefinitely and may be shared with hundreds or thousands of people. For most businesses and individuals, however, the practical distinction is less important than it once was.

Helpfully, the key question is the same:

“Has a false allegation caused serious harm to a reputation?”

Queue: The Serious Harm Test

The law is governed by the Defamation Act 2013 (“the Act”). Section 1 provides:

A statement is not defamatory unless its publication has caused or is likely to cause serious harm to the reputation of the claimant.”

Section 1 of the Act goes on to state:

“For the purposes of this section, harm to the reputation of a body that trades for profit is not ‘serious harm’ unless it has caused or is likely to cause the body serious financial loss.”

Defamation of Individuals

Many defamation claims involve allegations directed at a person’s honesty, competence, or professional standing. Such allegations can affect professional relationships and personal standing.

Whilst an individual may point to damage to their personal or professional reputation, a company will generally need to show that the publication has caused serious harm, and that harm has caused, or is likely to cause, serious financial loss (for example, a client-company decides not to contract with you in light of the defamation, leading to the loss of that contract).

Defamation of Businesses

Businesses also have reputations worth protecting, particularly now, where online reviews are so prevalent.

A false allegation about a company can quickly undermine customer confidence and damage commercial relationships, resulting in a loss. Provided the company can substantiate a serious financial loss, such allegations may give rise to a claim in defamation.

Can You Sue Over a Negative Review?

This is often asked.

Many people assume that any damaging review will be defamatory. That is not the case.

The law distinguishes between statements of fact and statements of (honest) opinion.

For example:

“This was one of the worst companies I have ever dealt with, and I feel I was charged too much.”

Opinion.

“This company lies to its clients and overcharges them.”

Defamatory statement of fact.

What Defences Are Available?

Section 2 of the Act provides:

“It is a defence to an action for defamation for the defendant to show that the imputation conveyed by the statement complained of is substantially true.”

If a statement is true, a claim will generally fail, regardless of how damaging the truth may be.

Another important defence is that of “public interest”. These recognise that individuals, journalists and commentators must be able to express genuinely held opinions and discuss matters of legitimate public concern without fear of unwarranted litigation.

What Should You Do If You Have Been Defamed?

The appropriate response will depend on the nature of the publication and the damage caused.

In some cases, a solicitor’s letter seeking removal of the content, an apology and an undertaking not to repeat the allegations may resolve the matter swiftly and cost-effectively.

In more serious cases, it may be necessary to seek damages, an injunction or a court order requiring the removal of the publication. Where online content is concerned, acting promptly can be important before the allegations are shared more widely.

Equally, if you are accused of defamation, it is often advisable to seek legal advice before responding. Attempts to defend yourself online, repeat the allegations, or delete material without preserving evidence can sometimes create further difficulties.

Conclusion

Defamation claims frequently arise where personal and corporate reputations overlap. An allegation against a company director may damage both the director personally and the business they represent. Similarly, an accusation directed at a company may have serious consequences for its directors and shareholders.

Whether the target is an individual or a business, the central question remains the same: has a false statement caused, or is it likely to cause, serious harm to reputation? If so, legal remedies may be available. Understanding your rights at an early stage can often prevent the situation from escalating and help protect what may be one of your most valuable assets: your reputation.

At Wellers, we advise individuals, organisations and businesses on all aspects of defamation. If you think that you or your business has been defamed, or are being accused of defamatory acts, please contact James Day at james.day@wellerslawgroup.com or on 01732 457575, or another member of the Dispute Resolution team for a no-obligation initial discussion.

Are You Trading Whilst Insolvent?

What Every Director Needs to Know

Cash flow issues, slow-paying customers and unexpected liabilities can place even successful companies under significant financial pressure. However, if your company is struggling to pay its debts, it is important to understand when financial difficulties become insolvency, and what that means for you as a director.

When Does Financial Pressure Become Insolvency?

Under section 123 of the Insolvency Act 1986 (“the Act”), a company may be insolvent if it is unable to pay its debts as they fall due (exceeding £750.00), or if its liabilities exceed its assets. However, Insolvency does not automatically mean that a company must cease trading immediately. What it means is that directors must be increasingly mindful of the interests of creditors, rather than focusing solely on shareholders/dividends and the growth of the business.

Can Directors Be Personally Liable?  

Many directors mistakenly believe that the protection of limited liability means they cannot be held personally responsible for decisions taken whilst a company is insolvent.

Whilst that protection is fundamental, it is not absolute. Once insolvency becomes a realistic prospect, a director’s actions may later be scrutinised by a liquidator, administrator or the court.

Preferences, Transactions at an Undervalue and Phoenix Companies

A director whose company is facing insolvency may repay a loan from a spouse, family member or another company whilst leaving other creditors unpaid. Whilst this may seem understandable, such payments can later be challenged as preferences under section 239 of the Act. Similarly, transferring a company vehicle, stock or equipment to a connected company for less than market value may be challenged as a transaction at an undervalue pursuant to section 238 of the Act.

Particular care should be taken when dealing with company assets. Transactions entered into before insolvency may later be challenged as transactions at an undervalue under section 238 of the Insolvency Act 1986, where assets are transferred for significantly less than their true value. Likewise, repayments made to connected parties, directors, family members or favoured creditors may constitute preferences under section 239 if they put one creditor in a better position than others in the event of insolvency.

Wrongful Trading and Misfeasance

Perhaps the best-known risk is a claim for wrongful trading under section 214 of the Insolvency Act 1986. If a company subsequently enters liquidation, a liquidator may seek a court order requiring a director to contribute personally to the company’s assets if they knew, or ought to have concluded, that there was no reasonable prospect of avoiding insolvent liquidation and failed to take every step to minimise losses to creditors.

Directors should also be aware of misfeasance claims under section 212 of the Act. This provision allows a liquidator to seek repayment or compensation where a director has misapplied company money or property, retained company assets, or breached their duties (pursuant to sections 171 to 177 of the Companies Act 2006). Common examples include payment of personal expenses through the company or transferring company funds or assets for non-commercial purposes.

The Risk With “Phoenix Companies

The temptation to transfer assets into a new company can be especially dangerous. Whilst not all so-called “phoenix companies” are unlawful, any arrangement that seeks to move valuable assets or business opportunities away from creditors is likely to attract scrutiny from an insolvency officeholder. What may appear to be a sensible commercial decision at the time can later become the subject of litigation.

In more serious cases involving dishonesty, directors may face allegations of fraudulent trading under section 213 of the Insolvency Act 1986. Unlike wrongful trading, fraudulent trading requires an intention to defraud creditors and can have serious personal and financial consequences.

What Should Directors Do Next?

The good news is that insolvency does not necessarily mean the end of the business. Many companies successfully recover through restructuring, refinancing, investment, informal arrangements with creditors, Company Voluntary Arrangements (CVAs), administration or other formal insolvency processes. However, the earlier advice is sought, the more options are likely to be available.

Directors should seek professional advice if they notice persistent creditor pressure, unpaid tax liabilities, increasing arrears, county court judgments, threats of winding-up proceedings, or a reliance on borrowing merely to meet existing debts. These are often warning signs that a company’s financial difficulties require urgent attention.

The key message is simple: trading whilst insolvent is not automatically unlawful, but ignoring insolvency can be. Directors who recognise the warning signs, keep accurate financial records, take professional advice and make decisions with creditors’ interests in mind are far better placed to protect both the company and themselves.

If you are concerned that your company may be insolvent, obtaining advice at an early stage can often make the difference between a successful turnaround and personal exposure to claims from a future liquidator.

If your company is experiencing financial difficulties, early advice can often make all the difference. At Wellers, we advise directors and businesses on insolvency risks and creditor claims. To discuss your situation, please contact James Day at james.day@wellerslawgroup.com or on 01732 457575, or another member of the Dispute Resolution team for a no-obligation initial discussion.

Trade Mark and Passing Off

Understanding Trademark Infringement (statutory) and Passing Off (tortious)

Would the Average Customer Be Confused?

Most business owners understand that they cannot simply copy a competitor’s logo/brand and services and expect to avoid trouble.

But what is the difference between trademark infringement and passing off? They are the two ways in which English law protects brands.

Trademarks (protect registered rights)

The Trademarks Act 1994 (“the Act”) gives registered trademark owners statutory rights. Section 9(1) of the Act confirms:

The proprietor of a registered trade mark has exclusive rights in the trade mark which are infringed by use of the trade mark in the United Kingdom without his consent.”

Section 10(2) of the Act goes on to explain that a person infringes a registered trade mark if he uses in the course of trade a sign (logo) that is:

“…identical or similar to the [registered] trade mark and used in relation to [similar] goods or services…”

and

“…there exists a likelihood of confusion on the part of the public…”

Imagine you stop at a roadside burger van called “McDonaldz”. The logo features two large yellow curves/breadsticks. The menu boasts the “Big Quack”, the “McChicken-ish”, and the “VERY Happy Meal”.

The owner proudly explains that it is perfectly legal because he has not copied the name McDonald’s exactly. But that is not the test. The correct question to ask is whether:

“…there exists a likelihood of confusion on the part of the public…”

The wording is important. The law is not limited to exact copies. It is concerned with situations where consumers may believe there is some commercial connection between two businesses, even where the branding is not identical.

The courts assess this through the eyes of the average consumer. This is not a meticulous lawyer comparing two logos side-by-side under a microscope. It is an ordinary customer scrolling on their mobile phone, driving past a shopfront, or making a quick purchasing decision.

This is why attempting to circumvent liability by making small changes does not always solve the problem. Customers may not sit down and conduct a forensic comparison. They may simply assume the businesses are linked.

However, it is important to note that where two logos/brands may be the same/similar, there will not be an infringement if the services differ.

For example, if our friend at “McDonaldz” were in the business of supplying kilts (and not burgers), there would be no likelihood of confusion by the public, so unlikely to constitute an infringement.

However, where two companies are similar, it may be possible for them to keep the logo/branding if they can negotiate a “co-existence agreement”, which is where they agree to limit their respective services so that neither feels there would be any likelihood of confusion by the public.

However, not every business has a registered trade mark. That is where the law of passing off comes into play.

Passing Off (protects established goodwill)

The common law tort of passing off, which protects the goodwill a business has built up over time (applicable where that company has an established logo/brand, but it is not registered). Whilst the legal routes differ, both are ultimately concerned with preventing businesses from gaining an unfair advantage through customer confusion.

Imagine a village pub called The Red Fox, which has become locally famous over twenty years.

A rival publican opens across the road under the name The Red(er) Fox. The signage, menu, and websites are similar. A customer books Sunday lunch at one pub and turns up at the other.

At that point, the original owner may have a passing off claim.

Both, however, are fundamentally concerned with preventing confusion in the marketplace.

A Quick Guide

  Trade Mark Infringement    Passing Off
  Statutory claim under the Trade Marks Act 1994    Common law tort
  Requires a registered trademark    No registration required
  Focuses on the reasonable likelihood of confusion    Focuses on likelihood of confusion, goodwill, misrepresentation.

Remedies

Most commonly, the court may grant an injunction preventing the continued use of the offending name, logo, branding or marketing material. For many businesses, this can be the most damaging remedy because it may require an urgent rebrand, replacement signage, amendments to websites and social media accounts, and the destruction of existing stock and marketing materials.

The court may also award damages to compensate for losses suffered. Alternatively, the claimant may seek an account of profits, requiring the defendant to surrender profits that have been generated through the infringing activity.

In appropriate cases, the court may order the delivery up or destruction of infringing goods, packaging, advertising materials and other items bearing the offending branding.

Conclusion

The lesson is straightforward. Before launching a new business, product or rebrand, ask yourself:

Would the average customer think this is connected with somebody else’s business?

If the answer is anything other than a confident “no“, it may be worth taking advice before investing further in your brand.

Likewise, if you believe a competitor is trading off your reputation, adopting confusingly similar branding, or causing customers to believe there is a connection between your businesses, early legal advice can often prevent a dispute from escalating.

If you think that your business is a victim of trademark infringement or passing off, please contact James Day at james.day@wellerslawgroup.com or on 01732 457575 or another member of the Dispute Resolution team for a no-obligation initial discussion.

Family home in a divorce

What happens to the family home in a divorce?

For many couples, the family home is their most valuable asset—and often the most emotional. One of the first questions people ask when separating is:

“Who gets to keep the house?”

The simple answer is that there is no automatic rule. Every family is different, and the outcome depends on your individual circumstances, finances and, most importantly, the needs of any children.

Does it matter whose name is on the deeds?

Not necessarily.

Even if the family home is legally owned by one spouse, the court can still consider it as part of the financial settlement. The court’s aim is to reach a fair outcome rather than simply follow legal ownership.

What are the options?

There are several ways the family home can be dealt with following divorce:

1. Selling the property

The home is sold and, after paying off the mortgage and costs, the remaining equity is divided between the parties. This is often the simplest solution when both parties need to move on.

2. One person keeps the home

One spouse may remain in the property by buying out the other’s interest or offsetting the value against other assets, such as pensions or savings.

3. Delaying the sale

Where children are involved, the court may allow one parent and the children to remain living in the property until a future event, such as the youngest child finishing full-time education. The property is then sold at a later date.

Will everything be split 50/50?

Not always.

Although an equal division is often the starting point in longer marriages, the court considers many factors, including:

– The welfare of any children.
– Each person’s income and earning capacity.
– Housing needs.
– Age and health.
– The length of the marriage.
– Contributions made by each spouse, both financial and as a homemaker or parent.

The overall aim is to achieve a fair settlement based on your family’s circumstances.

What if there are children?

The court places significant importance on ensuring children have suitable housing.

In many cases, this means the parent with whom the children primarily live may remain in the family home for a period of time, even if the property is eventually sold. Every case depends on the family’s financial position.

Can my spouse make me leave?

Not necessarily.

If you are married or in a civil partnership, you may have rights to remain in the family home even if it is owned solely by your spouse. In some cases, you can register your home rights to help protect your position while financial matters are being resolved.

Contact Rachael at rachael.chadwick@wellerslawgroup.com to discuss more.

Taking your child abroad

Do I need my ex-partner’s permission to take our child abroad?

Before you take your child abroad you need permission of everyone with parental responsibility or from the court.  The consent of the other parent is not required for travel up to 28 days if you have court order setting out the child lives with you.

Who has parental responsibility?

Mother’s automatically have parental responsibility when a child is born.  Fathers also have it if they are married to the mother when the child is born or are listed on the child’s birth certificate.

How do I get permission?

It is advisable to take a permission to travel letter.  This is a letter signed by the other parent confirming that they give consent to the trip.  The letter should include:

  1. Full names and contact information of both parents and passport details
  2. The child’s full name, date of birth and passport details
  3. Details of the trip, including destination, duration and dates of travel
  4. Signature of the parent providing consent

Check the requirements of the country you are travelling to as some require this letter to be notarised.

If is also advisable if you hold a different surname to your child to carry their birth certificate showing the names of both parents and if one parent has since married, their marriage certificate.

What if they do not give consent?

If consent is refused you will need to obtain an order from the court allowing you to take the child abroad.

To make the court application you will need to provide details of the following:

  • Destination
  • Travel dates
  • Contact details for everyone with parental responsibility

Contact Rachael at rachael.chadwick@wellerslawgroup.com to discuss more.

Personal Guarantees

A “must have” for all (Specialist) Lenders

When a borrower defaults on a loan, lenders often discover that a personal guarantee is one of the most valuable documents in their arsenal – if they sought one at the inception of the loan.  

A properly drafted and executed personal guarantee provides an additional route to recovery, allowing the lender to pursue the guarantor personally for sums owed by the borrower.

A personal guarantee is a legally binding contract (unless executed as a deed – see next paragraph)), and normal contract rules apply (i.e. there must be an offer, acceptance, consideration, and the intention to create a legal relationship). While a guarantor may not provide direct consideration, it is normally established by way of advancing credit to the borrower.

However, most lenders require guarantees to accompany all loans, and for that guarantee to be executed as a deed (to avoid arguments over consideration altogether), as it has advantages.

A deed has an extended limitation for enforcement of 12 years (s.5 of the Limitation Act 1980), whereas a guarantee in contract form has a limitation of 6 years (s.8 of the Limitation Act 1980).

Put simply, by executing a personal guarantee as a deed, the lender has more time to bring a claim against the guarantor (ergo, executing as a deed provides the lender with greater protection).

A common misconception amongst guarantors is that a lender must first exhaust its remedies against the borrower before pursuing them personally (pursuant to the deed). Such a contention will depend on the wording of the guarantee, but lenders should look to ensure the wording of the guarantee does not prevent immediate action against the guarantor as soon as the borrower defaults:

“…the Lender shall not be obliged, before taking steps to enforce any of its rights and remedies under this guarantee, to:

  1. take any action or obtain judgment in any court against the Borrower or any other person;
  2. make or file any claim in a bankruptcy, liquidation, administration or insolvency of the Borrower or any other person; or
  3. make demand or enforce or seek to enforce any claim, right or remedy against the Borrower or any other person.”

By way of an example, a property development company borrows £1,000,000.00 to fund a residential development/conversion project. The lender seeks a personal guarantee from the director of that company (or another).

Unfortunately, things do not go to plan: the market drops, a war breaks out, an unanticipated virus takes hold, global inflation takes effect, and the refinancing never materialises, and the loan falls into default.

Suddenly, a document that was signed in less time than it takes to order a coffee becomes the most important document in the transaction.

Many guarantee claims are relatively straightforward. If the guarantee is properly executed and there is no genuine dispute as to liability, a lender may be able to obtain summary judgment, avoiding the need for a full trial (if bankruptcy is not suitable). This can significantly reduce the time and cost involved in recovering the debt.

Most lender-friendly documents also contain an indemnity. The distinction matters. A guarantee is generally tied to the borrower’s liability, whereas an indemnity creates a separate and independent obligation owed by the guarantor directly to the lender. If there is a problem with the underlying debt or the guarantee itself, the indemnity may provide the lender with an additional route to recovery. Put simply, a guarantee says: “if the borrower does not pay, I will“. An indemnity says: “if the lender suffers a loss because the borrower does not pay, I will make good that loss“. Sensible lenders will usually want both.

That is not to say that guarantors never defend these claims. Common arguments include allegations that the guarantee was not properly executed, that the lender failed to comply with the terms of the facility agreement, that legal advice was not taken, that the amount claimed is incorrect, or that the guarantee should not be enforced due to representations made at the time it was signed. The success of such arguments will depend on the particular facts and the wording of the relevant documents.

The key to successful recovery is often early action. Delays can increase the risk of assets being dissipated, financial positions deteriorating and enforcement options becoming more limited. Identifying the guarantor’s asset position at an early stage can help lenders determine the most effective recovery strategy and avoid pursuing remedies that are unlikely to produce a commercial return.

At Wellers, we advise lenders, finance providers and other creditors on all aspects of guarantee enforcement, from pre-action recovery strategies through to judgment and enforcement. Whether the debt is disputed or undisputed, obtaining early advice can often place lenders in the strongest possible position to maximise recovery and minimise risk. Contact us to discuss your personal guarantees and recovery options.

Understanding Copyright Infringement

How Can Businesses Avoid Copyright Infringement?

The Copyright, Designs and Patents Act 1988 (“the Act“) confirms that “copyright” is a legal right that gives the owner exclusive rights over their original works.

But what constitutes a person’s original work under the Act?

The Act – An introduction

Section 1 of the Act confirms that copyright subsists in original literary, dramatic, musical or artistic works, sound recordings, film and/or broadcast. The Act does not provide an exhaustive list, but some additional examples include website content, software code, (architectural) drawings, brochures, videos or photographs.

Many may initially struggle with the concept of establishing copyright, but it may be simpler than first thought.

While a musician cannot copyright the note of E, when put together in a unique order alongside other notes to make a piece of music of his creation, copyright subsists for the musician in that piece of music and immediately upon its creation (it arises automatically).

Similarly, if a company published a children’s book about a Dragon who struggled to control his fire-breathing impulses, that company cannot assert copyright over the existence of a Dragon in a similar children’s book released by a competing company, but could establish copyright in its expression of the idea (the illustrations, structure, characterisation, and the specific creative choices made).

Section 16(1) of the Act confirms that the owner of the copyright in a work has the exclusive right to copy, publish, rent, lend or license, perform or play (in public) and/or make adaptations.

Section 16(2) of the Act confirms that an infringement occurs when a person does, or authorises another to do, any of the acts mentioned in section 16(1) without a licence agreed by the copyright owner. This section further confirms that the Act should apply to the whole of the work, or “any substantial part of it” (i.e. you cannot change a detail here and there and obviscate copyright infringement).

How to Avoid a Copyright Infringement Dispute

The simplest way to avoid copyright infringement disputes is by asking yourself the following questions before using material or content:

Did we create this, purchase a licence, or obtain permission to use?

Unless the answer is “yes” to all, you should pause and take advice.

How to Protect Your Copyright

Copyright arises automatically, at the moment of creation. However, the challenge is most often proving ownership should a dispute arise.

But how do you prove ownership?

An individual or business can strengthen its copyright position by good record maintenance (keeping original drafts, retaining emails, metadata, suitable written agreements with third parties, etc.). Ask yourself the question:

What document(s) could I put in front of a judge to prove the idea originated with me?

Remedies

Most commonly, the court may grant an injunction preventing the continued use of infringing material.

For many businesses, this is often the most damaging remedy. It may require website content to be removed, advertising campaigns to be withdrawn, brochures to be reprinted, software to be amended, or marketing materials to be destroyed at short notice.

The court may also award damages to compensate the copyright owner for losses suffered.

Alternatively, a claimant may seek an account of profits, requiring the infringer to surrender profits generated through the infringement.

In appropriate cases, the court may also order the delivery up or destruction of infringing materials.

Conclusion

The lesson is straightforward.

Before publishing content, using an image, launching a website or distributing marketing material, ask yourself:

Did we create this, purchase a licence for it, or obtain permission to use it?

If the answer is anything other than a confident “yes“, it may be worth taking advice before pressing publish.

Likewise, if you believe a competitor is using your photographs, website content, marketing materials, software or other original works without permission, early legal advice can often prevent a dispute from escalating.

If you think that your business is a victim of copyright infringement, please contact James Day at james.day@wellerslawgroup.com or on 01732 457575, or another member of the Dispute Resolution team for a no-obligation initial discussion.

You Have a Right to Privacy

But Is Your Expectation of Privacy Reasonable?

Most people assume they have a right to privacy, and they would be correct.

While we hear of many such disputes occurring with celebrities, (ex)royalty, politicians, and newspapers, the principles arise in everyday life.

For example:

  1. Your neighbour installs CCTV which captures parts of your garden rather than simply their own property; likewise, Ring Doorbells and drones.
  2. Someone takes photographs or videos of your children (perhaps on Sports Day, given the time of year) and posts them on social media without your consent.
  3. An ex-partner shares personal messages or photographs with others.
  4. An architect or contractor takes photographs of the work done at your home and uses those images for advertising without permission.

Now, it does not follow that, having taken a picture on holiday (for example), those featured in that picture have any claim against you for breaching their (right to) privacy; so do not worry.

The question that must be asked and sits at the heart of any civil claim for a breach of your privacy/misuse of private information is:

Would a reasonable person in your position expect that information to remain private?”

The courts apply a two-stage test.

Was There a Reasonable Expectation of Privacy?

The court first asks whether the claimant had a reasonable expectation that the information (photographs, messages, videos, etc.) would remain private.

Context is key. Information concerning health, finances, family life, relationships and activities inside the home will often attract a strong expectation of privacy (they are clearly more personal in nature).

A useful example is the neighbour’s CCTV camera. Having a camera covering the owner’s driveway is unlikely to cause difficulty. However, if the camera regularly records you, your family members, or substantial areas of your garden, or through your window, the argument that you had a reasonable expectation of privacy becomes considerably stronger.

Is Disclosure Nonetheless Justified?

The court must balance the individual’s right to privacy against any competing interests (i.e. freedom of expression or genuine public interest).

So, while reporting criminal wrongdoing may justify disclosure of information that would otherwise be private, reporting information to satisfy public curiosity usually will not (i.e. while something may be of interest to the public, that is not the same as being in the public interest.

Practical Points

When considering a privacy dispute, ask:

  1. What information has been obtained or disclosed?
  2. Would a reasonable person regard that information as private?
  3. How was the information obtained?
  4. Was there any consent?
  5. What harm has been caused or could be caused?
  6. Is there any genuine public interest in disclosure?

These questions frequently arise in neighbour disputes, workplace disagreements, family conflicts, social media arguments and disputes involving surveillance technology.

What Remedies Are Available?

The most powerful remedy is often an injunction. This can prevent information from being published or require its removal from websites, social media platforms or other publications. The court can order documents, recordings, photographs or electronic data to be returned, destroyed or deleted.

For example, if a neighbour were threatening to publish footage obtained from a CCTV camera overlooking your garden, the court may be willing to intervene before publication occurs.

Damages

A claimant may recover damages for:

  • distress and anxiety caused by the misuse of private information; and/or
  • financial losses arising from the disclosure (although this is not necessary if the above can be substantiated); and
  • legal costs.

Data Protection Claims

Where personal data is involved, a claimant may also have a claim under the UK GDPR and Data Protection Act 2018. In practice, privacy and data protection claims are frequently pursued together, increasing the potential exposure for the wrongdoer.

Conclusion

Privacy law is not limited to newspaper headlines and celebrity scandals. It affects ordinary people every day.

Whether it is a neighbour’s camera overlooking your property, private messages being shared without consent, recordings being taken inside the home, or personal information being circulated online, the central question remains the same:

Would a reasonable person in your position expect that information to remain private?

If the answer is yes, the law may provide a remedy, ranging from damages and deletion orders to urgent injunctions preventing publication altogether.

If you think that your right to privacy has been breached, please contact James Day at james.day@wellerslawgroup.com or on 01732 457575 or another member of the Dispute Resolution team for a no-obligation initial discussion

Harassment in the Digital Age

Understanding the Law and the Remedies Available

Increasingly, solicitors are instructed where harassment takes place online, through social media, messaging platforms, anonymous emails, website reviews, and coordinated campaigns intended to intimidate or damage an individual’s reputation. The digital age has dramatically expanded how harassment can occur, with the expansion of Facebook, Instagram, TikTok and X, etc. These can include (but are not limited to):

  1. threatening text messages;
  2. unwanted social media contact; and/or
  3. coordinated online campaigns (i.e. revenge porn).

What is harassment?

The principal legislation governing harassment in England and Wales is the Protection from Harassment Act 1997 (“the Act“), enacted to apply to a wide spectrum of oppressive behaviour.

Section 1 of the Act provides that:

A person must not pursue a course of conduct which amounts to harassment of another… and which he knows or ought to know amounts to harassment of the other.”

Two elements are fundamental:

  1. there must be a “course of conduct” (i.e. at least two occasions); and
  2. the conduct must be sufficiently serious to amount to harassment (rather than a mere annoyance or irritation).

But what amounts to a “course of conduct“?

While “harassment” is not defined in the Act, it does say that it includes “alarming the person or causing the person distress” and to have occurred on at least two occasions.

Furthermore, guidance was given by the High Court in 2010, where Mr Justice Simon said in that case that a harassment claim will only succeed if an individual can show that the conduct:

  1. has occurred at least twice (as per the Act);
  2. is calculated in an objective sense to cause alarm and distress; and
  3. is objectively judged to be oppressive and unreasonable.

The test for harassment is, therefore, an objective one (ergo, the Claimant’s own genuine belief and perception is just one factor which the court will consider when deciding whether to uphold the claim).

Civil or Criminal Harassment?

The Act creates both criminal and civil liability.

However, the threshold for a civil claim is more easily achieved as the claimant needs only to establish harassment on the balance of probabilities (i.e. 49 to 51).

Whereas a criminal claim would require the victim to prove harassment “beyond reasonable doubt” (a much higher threshold).

Furthermore, by advancing a civil claim, the victim maintains control of the matter, whereas they would be beholden to the authorities if pursued criminally. Taking the civil route also allows the claimant to bolster their position by arguing other privacy-based causes of action alongside their harassment claim (for example, misuse of private information, defamation, malicious falsehood, and breach of privacy).

Civil remedies

Injunctions

Perhaps the most valuable remedy, a successful injunction should prevent further harassment by order of the Court that prohibits:

  1. contacting the claimant;
  2. publishing material;
  3. encouraging third parties to harass; and/or
  4. communicating via social media.

Applications may be made urgently and, in appropriate cases, without notice. Furthermore, to breach an injunction may constitute contempt of court, punishable by imprisonment (up to five years), fines or seizure of assets, so it should be treated with the utmost seriousness.

Damages

Section 3 of the Act allows recovery for:

  1. anxiety;
  2. psychiatric injury;
  3. financial loss;
  4. any reputational damage (where appropriate); and
  5. any consequential losses flowing from the harassment.

Disclosure Orders

Where anonymous online abuse is involved, claimants may seek disclosure orders against internet service providers or platform operators to identify anonymous individuals before substantive proceedings commence (for example, IP address). Such an order is commonly referred to as a “Norwich Pharmacal Order” (although used in other civil matters where the defendant’s identity is unknown). As such, in the event of harassment online and by an anonymous source, there is a legal mechanism whereby disclosure can be ordered.

Practical considerations

For victims, early legal advice is often critical. Evidence should be preserved carefully, including:

  1. screenshots;
  2. emails;
  3. metadata;
  4. call logs;
  5. witness evidence; and/or
  6. evidence demonstrating the effect upon the victim.

Conclusion

Harassment law has developed considerably since the Act first came into force. The courts now recognise that sustained campaigns of intimidation are no less serious because they occur through smartphones or social media rather than face-to-face.

For individuals, prompt legal intervention can often prevent harassment from escalating and protect both reputation and well-being. If you think that you are the victim of harassment, please do not hesitate to contact James Day at james.day@wellerslawgroup.com or another member of the Dispute Resolution team for a no-obligation initial discussion.

Attention Landlords!

Issuing a Section 21 Claim Before 31 July 2026? Read This First

The Court of Appeal has recently handed down an important decision in Muca v El Amrani; Harker v Hubert, which could have serious consequences for landlords relying on a Section 21 notice to recover possession of their property. With the final curtain call for Section 21 claims on 31 July 2026 fast approaching, this decision serves as a timely reminder that landlords should review their compliance position before issuing proceedings or continuing with existing claims.

The case looked at one simple but crucial question: what happens if a tenant was not given a gas safety certificate before moving into the property?

The Court’s answer was clear. If the gas safety certificate was not provided to the tenant before they moved in, the problem cannot simply be fixed later by serving the certificate afterwards. In some cases, this could mean that a landlord cannot rely on a Section 21 notice at all.

This decision is particularly important for landlords who have live possession proceedings or are planning to issue a Section 21 claim before 31 July 2026.

Why Does This Matter?

Many landlords are looking to commence possession proceedings before the Section 21 regime changes. However, before serving a notice or issuing a claim, it is essential to make sure your paperwork is in order.

If your tenant did not receive a gas safety certificate before moving into the property, you could face challenges to your claim, delays in the court process and potentially significant additional costs.

The Court of Appeal made it clear that these rules exist to protect tenants and ensure they know the property is safe before they take occupation. As a result, the courts are likely to continue taking a strict approach to compliance.

What Should Landlords Do Now?

If you already have court proceedings underway, or if you are intending to issue a claim before 31 July 2026, now is the time to review your documents carefully.

Ask yourself:

  • Did you have a valid gas safety certificate before the tenant moved in?
  • Was the certificate given to the tenant before they took occupation?
  • Do you have evidence showing when and how it was provided?
  • Are all of your other tenancy documents and compliance records in order?

Even if proceedings have already started, do not assume there are no issues. Compliance problems are often discovered later in the court process and can sometimes prevent a landlord from successfully obtaining possession.

A review of your documents now could save you considerable time, expense and uncertainty later on.

Need Advice?

Whether you have live possession proceedings, are looking to issue a claim before 31 July 2026, or simply need guidance on your options for recovering possession of your property, obtaining advice early can make all the difference. Contact Priyanka Kumar at priyanka.kumar@wellerslawgroup.com today for advice on all possession proceedings, including Section 21 and Section 8 claims, gas safety compliance and landlord and tenant disputes. A review of your paperwork now could help avoid costly delays and unexpected problems later on.

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