Responsibilities and Duties:

  • To develop, implement and maintain an effective credit control system
  • Ensure monthly collection is maximised and any targets reached
  • Develop trusted relationships with partners and fee earners and liaise with them and their clients where appropriate. To resolve any queries or problems.
  • Prepare bills and enter onto the accounts on a daily basis
  • Ensure that debts are paid in a timely manner
  • Meet cash & debtor day targets set by the Firm
  • Chase overdue invoices by telephone, email & letter within agreed timescales
  • Maintain accurate records of all chasing activity
  • Meetings with Fee Earners to ensure all relevant debts are managed as may be agreed from time to time
  • Identify changes in payment patterns and propose action to avert indebtedness
  • Ensure that all transactions are compliant with SARs and HMRC regulations
  • Handle disputed bills and negotiate to bring payment within the agreed terms
  • Provide accurate advice on billing queries
  • Respond promptly and completely to both client and internal enquiries
  • Propose write off of irrecoverable WIP and disbursements
  • Prepare files for transfer to the Debt Recovery Department
  • Providing ad-hoc reporting as and when requested
  • Post payments to accounts and allocate as required
  • Undertake account reconciliations as required
  • Ensure monthly processing deadlines are met as required
  • Send out monthly client statements/letters as may be agreed from time to time
  • To manage own work allocation, productivity and quality of work with minimum supervision
  • Provide cover for other accounting functions as requested
  • Other duties as delegated from time to time by the Financial Controller or any other person designated in their absence

Personal Qualities

  • Team player.
  • Self-motivated and able to organise own work with minimum supervision.
  • Being available to help colleagues as and when the need arises.
  • Unflappable nature being able to effectively deal with demanding circumstances.
  • Good time management.
  • Persistence and commitment to completing tasks and objectives.
  • Delivers work output to required standard and within acceptable timeframes.
  • Pays attention to detail and quality of work.
  • Demonstrates a commitment to improving working practices and supports company plans and policies.

Problem Solving

  • Demonstrates sound judgment and good decision making when dealing with problems.
  • Able to identify a problem arising and can develop a solution or take the correct course of action.
  • Know when to seek guidance or further input from others before taking action.
  • Checks that information is accurate and complete.
  • Looks for new solutions to problems as well as tried and tested methods.

Communication Skills

  • Able to express oneself both orally and in writing in a clear and constructive way.
  • Willing to ask questions, listen to others’ views and accept advice.
  • Willing to contribute ideas and seek improvements.
  • Good client/Introducer/supplier handling skills both by telephone and face or face.
  • Able to uphold an advanced standard of grammar and spelling and be a good writer of letters and emails on behalf of the company.

Working with People

  • Ability to build and maintain working relationships with others and is seen as ‘approachable’ and have high levels of integrity towards clients and colleagues.
  • Operates effectively as part of a team.
  • Willing to offer help to all colleagues to ensure personal and the firm’s success.
  • Must help others, other teams and offices where appropriate.